STORE F.A.Q.

Do you hold gowns?

No. If you love it, do not leave it, our merchandise is sold on a first come, first serve basis. Blue Bloom dresses provide an equal shopping opportunity for all of our clients. The gown may not be available when you return for it.

Can I call to see if a dress has been sold to my school?

Yes! Blue Bloom wants you to be that girl who makes a fashion statement at your prom. We will make every effort not to sell the same dress, in the same color, to the same school/event when you purchase your dress in our store.

What types of Payment do you accept?

We accept most major credit cards, including Visa, MasterCard, Discover and AMEX. 

Do you offer special financing?

Yes. Blue Bloom offers a layaway service.

This option requires a 50% deposit, whether the item(s) are purchased in store, or special ordered. You have 30 days from the original date of purchase to pay off the rest of the item(s).The layaway service is also non-refundable, cannot be canceled, and no exchanges will be made. You may be charged a late fee if you have not picked up your product(s) within the 30 day time frame.

What are your store hours?

Monday:          10:00 AM – 6:00 PM

Tuesday:         10:00 AM – 6:00 PM 

Wednesday:    10:00 AM – 6:00 PM

Thursday:        10:00 AM – 6:00 PM

Friday:             10:00 AM – 6:00 PM

Saturday:        10:00 AM – 6:00 PM

Sunday:           CLOSED

Can we get our dress altered at Blue Bloom?

If you purchased your dress at Blue Bloom, we do have an alteration service available for an additional cost.

Alteration prices vary depending on what needs to be altered.  Quotes for alteration are only given in stores, by a qualified seamstress or manager.

 Who pays for the alterations?

Alterations are paid for by the customer. Your dress must be paid in full before alterations occur.

 Are you an authorized retailer?

Yes, we are an authorized retailer for all the designers in our store and website. Every single dress on our site is an authentic designer gown.

Are prices the same on your website and in your store?

Yes!

What is your Return Policy?

Everything purchased in our store is a final sale. We do not accept any returns or exchanges for any online orders and in-store purchase.